Returns & Exchanges Policy

Return Policy
KAPEENGA is committed to customer satisfaction. We offer a 14-day return policy from the date of receipt for all items. Items returned must be in new, unused condition with all original tags and packaging intact.

How to Return an item
To facilitate a smooth return process, fill out the return form: https://kapeenga.com/apps/returns and securely repackage the items in their original packaging with all tags still attached.

How to Exchange an item
If you wish to exchange an item, please follow the exchange process: https://kapeenga.com/apps/returns to send back the unwanted item and place a new order for your desired product. 

Return Shipping Costs
Please note that return shipping costs are not covered by KAPEENGA and are the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe return of your items.